Partner Demo Portal
Craig Gerken

Craig Gerken

Spoke Phone Announce a Demonstration Portal to help Partners Tell Rich User Stories That Close Sales Fast

Spoke Phone today released a comprehensive demonstration portal for Spoke Phone Partners, enabling partners that sell Spoke and Twilio to quickly demonstrate a fully integrated Customer Experience Platform showcasing Twilio Flex, Twilio Segment, and Spoke Phone. The portal includes vertical industry demonstration playbooks and industry specific data sets, allowing partners to tell very compelling and industry relevant user stories.

Helping partners more easily tell compelling industry specific stories that focus on customer value

One of the big challenges when demonstrating software, is to avoid falling into the trap of demonstrating features. 

Customers need to hear user stories about customer value, and those stories need to be relevant to the customer’s industry. Basically, you have to take customers on a journey and not just show them the next cool feature or a technical marketecture slide!

The Spoke Phone Partner Demonstration Portal contains nine different industry demonstrations, setup with industry specific data sets, naming conventions, and relevant customer value propositions and use-cases that are familiar to the audience.

For each industry, the portal also provides industry specific demonstration playbooks, a video of the demonstration being performed, step-by-step setup and preparation guides, as well as a suggested talk track to help partners get started.

Reducing the effort required to orchestrate great customer demonstrations, so partners can focus on selling

The Spoke Phone Partner Demonstration Portal has been built to remove a lot of the effort and energy that typically surrounds pulling together customer demonstrations.

Time kills all deals, so our goal was to remove the friction from pulling together customer specific demos, so partners can focus on the sales motions and selling.

Partners can now quickly demonstrate a differentiated and fully integrated Customer Experience Platform showcasing Twilio Flex, Twilio Segment, and Spoke Phone

Spoke Phone is the Customer Experience Business Phone System. It’s designed to connect back-office and front-line employees to customers, and have much more knowledgeable conversations that increase business outcomes.

For customers needing a traditional contact center, Spoke Phone integrates to Twilio Flex (Twilio’s contact center platform for front-office agents), and to Twilio Segment (Twilio’s Customer Experience Data Platform).

The Spoke Phone Partner Demonstration Portal allows Spoke partners to easily and quickly demonstrate a unified and fully integrated Customer Experience platform that includes Twilio Flex, Twilio Segment, and Spoke Phone.

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