Improve productivity for your remote team
Reduce admin, action customer requests on time and get insights that will improve employee and business performance.
Improve productivity for your remote team
Reduce admin, action customer requests on time and get insights that will improve employee and business performance.
Enabling workers to do more when working remotely
Give employees more time to focus on higher-value activities that drive business forward. With Spoke Phone, employees can access more and do more through the device they are most connect to - their mobile phone.
Driving big productivity on a small screen
Spoke Phone brings information and automation before, during and after phone calls, making your day more productive.
EMPOWER
Empower mobile employees with your unique IP, right inside their mobile phone.
ASSIST
Help employees have conversations that drive better customer outcomes.
DOCUMENT
Boost productivity 20%, increase employee happiness and reduce business risk.
More productive mobile calls
By bringing desktop-like experiences, key business data and processes into mobile phone calls, mobile employees are now on equal footing with their office/desk-bound peers.Â
The result is greater productivity, improved customer and business outcomes from your mobile workforce.
More productive face-to-face meetings
As the world goes mobile, more meetings will occur outside of the office opening the door for less structure to creep into your business.
Spoke Phone guides calls and face-to-face meetings, collecting the right information and keeping conversations on track to ensure the most productive use of everyone’s time.
More productive follow-up
Keeping everyone aligned is key for business growth, yet most people hate writing up call notes and follow-up.
Spoke Phone automates the collection and distribution of critical information from calls and meetings so follow-up is completed 100% of the time. Employees spend less time on admin and the business has a 360 degree view of the customer journey.
More mobility, better information, less work.
In regulated industries a single customer phone call can result in 45 to 70 minutes of compliance documentation and review. Spoke Phone collects the right information during and after calls and sends it to key people and systems automatically.
Better productivity
Automate tedious tasks to drive hours of time savings that make your key employees happier.
Better compliance
Ensure your customers, employees, and business is protected and compliant at all times.
Better outcomes
Drive consistent behavior, messaging, and processes to ensure the best outcome for everyone, every time.
Get started without disrupting a thing
Start with a single team, location, or business unit, then onboard more people and infrastructure when you are ready. You stay in control and mitigate the change-risk typically associated with upgrading or migrating core technologies.
Overlay
Augment existing infrastructure without changing numbers, suppliers, or processes, giving you all the benefits without change risk.
Interconnect
Connect disparate on-premise or cloud phone systems and contact centers to unify directories, capability, and call flows.
Scale
When current infrastructure hits its limits, scale effortlessly on the cloud without spending any more money on legacy technology.
Customer Story: Gamcorp – Positioned for growth and operating at full strength remotely
Rapid growth meant structural engineering company Gamcorp was searching for a modern phone system that could scale easily, allow them to work remotely and affordable for a growing business.
Customer Story: Gamcorp – Positioned for growth and operating at full strength remotely
Rapid growth meant structural engineering company Gamcorp was searching for a modern phone system that could scale easily, allow them to work remotely and affordable for a growing business.
Check out these Spoke Phone highlights
Read our customer stories, learn about business continuity in a crisis, or see how we easily overlay your existing systems.
