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Leanne Campbell

Leanne Campbell

Power Automate Users Deploy Spoke Phone for the Ultimate in Custom Integration

Spoke Phone can help you get more value from Microsoft Dynamics through powerful integrations that work to empower Spoke’s easy to use, mobile-first tools, while enabling better business processes and data capture with Power Automate

Are you a Microsoft Dynamics Power Automate user? Now Spoke Phone can help you get more value from Microsoft Dynamics and Power Automate through powerful integrations that work to empower Spoke’s easy to use, mobile-first tools, while enabling better business processes and data capture. Microsoft Power Automate users can now deploy Spoke Phone’s Webhooks and APIs in order to customize everything about how Spoke Phone integrates into your back office. Effortlessly synchronize contact data between Microsoft Dynamics and the Spoke phonebook, allowing a seamless experience for remote and mobile workers. Update the CRM with call records, voice notes and information collected on the phone call, driving a better customer journey. Build workflows that bring productivity for both the user and  system, and scale processes when you are ready. 

Using Spoke Phone with Microsoft Power Automate will allow you to easily build new business processes, trigger data updates or workflows in other systems, and capture immediately actionable data from your mobile phone users activity. Low-code and no-code forms helps employees easily collet information from from each call for instant customer and market insights, while Webhooks enables lightning-fast integrations to trigger the appropriate post-call action. This powerful integration feature gives you the ability to create customized communication solutions for any business use case on mobile phones.

Using Spokes low code mobile forms, you can capture data or drive action at any point along the customer journey. Deploying Spoke’s APIs and webhooks with Power Automate, you can trigger almost any kind of action in response to the information collected, from follow up to capturing data in your CRM, ERP or other business systems. 

Using Power Automate with Spoke Phone

If you want ultimate control  and the ability to customize your communications system to any need, using Power Automate with Spoke Phone can give it to you. 

  • Customize exactly how you want the CRM to be updated with contact and phone records. Get near real-time integrations in both directions.
  • Extend the integrations to support Dynamics 365 custom data fields, processes, or actions, for a seamless experience.
  • Concentrate on defining and building valuable business workflows, not maintaining software infrastructure and hardware.

Read more about this and other new features in our full product release blog or read more about Spoke Phone’s Power Automate implementation and quick-start templates.

Spoke Phone is a mobile-PBX business phone system offering  powerful tools for the deskless workforce. Deep integration with vital business systems and tools such as Microsoft Dynamics and Power Automate allow users to enable the full power of their enterprise systems  on mobile.

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