PROFESSIONAL SERVICES

Maximize your Spoke Phone investment

Expert help to optimize, customize, and integrate your Spoke Phone deployment to meet your exact business needs.

Spoke Professional Services

Pick from our range of popular service offerings, or get expert help by the hour.

Custom Built Solutions

Custom Built Integrations

Expert Help On-Demand

Professional Services Offerings

Custom IVR and Queuing

Starting from $2,300

Rich and immersive IVR, including queues, tailored built to improve your customer experience and reduce missed & dropped calls. 

Single and multi-level IVRs (Interactive Voice Response)

Call queuing with availability and user presence

Custom audio, queue waiting music, and advertorials

Data dips into CRMs for customer lookup and auto-routing / IVR personalization

Voice IVR and text to speech IVR personalization

Professional voice recordings

Current call flow analysis and system design with post-change metrics

Custom App Integrations

Starting from $5,000

Customize Spoke’s existing integrations or get your favorite CRM, customer support, or other platform integrated into Spoke.

Full two-way data integration

Fully automated cloud integration

Built to your exact specification and needs

Fully supported and maintained by Spoke

Sync contacts, add new contacts & numbers

Write back call logs, notes, and form data

Integrate one or more apps and data sources

And more...

Professional Services Flexible Hours Bundles

Purchase support hours in blocks of 10 and up to 200 hours, whenever and however you want. And the more hours you buy, the bigger the discount. So let our team of experts do the heavy lifting, so you can concentrate on what you do best!

Number of Hours

10

20

50

100

150

200

Bulk Discount

0%

5%

8%

10%

12%

15%

Savings

$0

$250

$1,000

$2,500

$4,500

$7,500

Discounted Price

$2,500

$4,750

$11,500

$22,500

$33,000

$42,500

Interested? We'll be happy to schedule a call.