PROFESSIONAL SERVICES
Maximize your Spoke Phone investment
Expert help to optimize, customize, and integrate your Spoke Phone deployment to meet your exact business needs.
Pick from our range of popular service offerings, or get expert help by the hour.
Custom Built Solutions
Custom Built Integrations
Expert Help On-Demand
Professional Services Offerings
Custom IVR and Queuing
Starting from $2,300
Rich and immersive IVR, including queues, tailored built to improve your customer experience and reduce missed & dropped calls.
Single and multi-level IVRs (Interactive Voice Response)
Call queuing with availability and user presence
Custom audio, queue waiting music, and advertorials
Data dips into CRMs for customer lookup and auto-routing / IVR personalization
Voice IVR and text to speech IVR personalization
Professional voice recordings
Current call flow analysis and system design with post-change metrics
Custom App Integrations
Starting from $5,000
Customize Spoke’s existing integrations or get your favorite CRM, customer support, or other platform integrated into Spoke.
Full two-way data integration
Fully automated cloud integration
Built to your exact specification and needs
Fully supported and maintained by Spoke
Sync contacts, add new contacts & numbers
Write back call logs, notes, and form data
Integrate one or more apps and data sources
And more...
Professional Services Flexible Hours Bundles
Purchase support hours in blocks of 10 and up to 200 hours, whenever and however you want. And the more hours you buy, the bigger the discount. So let our team of experts do the heavy lifting, so you can concentrate on what you do best!
Number of Hours
10
20
50
100
150
200
Bulk Discount
0%
5%
8%
10%
12%
15%
Savings
$0
$250
$1,000
$2,500
$4,500
$7,500
Discounted Price
$2,500
$4,750
$11,500
$22,500
$33,000
$42,500
Interested? We'll be happy to schedule a call.
Our Products
SIP Softphone Client for Twilio
Cloud Phone System for Twilio
Operator Console for Twilio Flex
Connect legacy desk phones to Twilio
100 to 500 users
500 to 2,000 users
