Call reporting dashboards using Microsoft Excel
CALL LOGGINGÂ Â AUTOMATIONÂ Â REPORTING
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Overview
Spoke Phone’s pre-built integration to Microsoft Excel enables simple and effective dashboards to view your up to date Spoke Phone account activity.
The complete up-to-date picture
Call data is streamed into the Microsoft Excel Worksheet to keep it up to date with the most recent call logs. The pre-built Spoke Phone reporting dashboard is automatically updated to reflect the most recent data.
Actionable data
See the total calls; the busiest days; inbound, outbound, and internal calls; call duration information and more. Easily select the date range and focus in on problems or outlying data. Â
Take ownership and customize your reporting needs
Using the tools your employees are already familiar with, take control of your own reporting needs and build your own charts and dashboards using the automatically updated data source. Easily snapshot the report data for trend analysis or snapshot the dashboards into PDF or as a hardcopy to use elsewhere in the business.
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