Effective date: 03 March 2021
WHAT COOKIES/TRACKING TECHNOLOGIES DO WE USE?
A cookie is a small text file that’s placed on your computer or mobile device when you visit one of our websites. We, and some of our affiliates and third-party service providers, may use a few different types of cookies. Some are persistent cookies (cookies that remain on your hard drive for an extended period of time) and some are session ID cookies (cookies that expire when you close your browser).
We also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our websites or opened an email that we have sent them.
Cookies and tracking technologies help us operate our websites and services, enhance and customize your experience across our websites and services, perform analytics and deliver content that’s relevant to you.
There are also cookies set by third parties across our websites and services. Third-party cookies enable third party features or functionality to be provided on or through our websites and services, such as advertising, interactive content, and analytics. They also enable us to use advertising networks to manage our advertising on other websites.
COOKIES THAT WE USE
Below is a list of cookies that we use on our websites and services. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.
- Cloudfront: – We use Cloudfront as a global content delivery network to enhance your experience (e.g., by speeding up load times).
- Hubspot: We use Hubspot as our CRM to manage our customer records, onboard new customers, and provide product and feature updates to our customers and prospects.
- Facebook: We use Facebook as a medium to talk to customers and to measure the effectiveness of campaigns.
- LinkedIn (Analytics): We use LinkedIn as a medium to talk to customers and to measure the effectiveness of campaigns.
- Twitter (Analytics): We use Twitter as a medium to talk to customers and to measure the effectiveness of campaigns.
- PHPSpeed: We use a programming language called PHP to deliver our marketing websites, and this cookie helps us make your browsing experience faster.
- DoubleClick (Analytics): We use DoubleClick to help manage our digital marketing activities.
- Hotjar (Analytics): We use Hotjar to measure and understand the user experience.
- Floodlight (Analytics): We use Floodlight to help measure the effectiveness of campaigns.
- Sumologic (Analytics): We use Sumo Logic to collect website data for security, operations, and business intelligence.
- Google (NID): Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.
- Stripe: We use Stripe to securely store and process your payments.
- Intercom: We use Intercom to allow you to chat with us and to send you support information.
- Zendesk: We use Zendesk to provide you with customer support documents and trouble ticketing.
HOW CAN YOU CONTROL COOKIES?
You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.
You can manage your cookie settings by following your browser’s instructions. Here are some links that might be of assistance: