Risk-Free Cisco Migration

Migrate legacy Cisco CUCM phone systems to the Twilio Cloud, without risking business or disrupting customers and employees.


Keep the same numbers, extensions, and call-flows as you migrate to flexible cloud communications at your own pace

How does it work?

Spoke sits over Cisco CUBE/CUCM while you migrate; interconnecting calls, directories, devices, and users across both platforms.

swap calls to deskphone

Get started without disrupting anyone

Users keep the same extensions, numbers, and desk phones, and customers get the same experiences so no one is disrupted during the transition.

Maximize contract commitments while gaining cloud benefits

Use existing call provider contracts until they renew, so you can stabilize your business communications now without wasting money or waiting for contract renewals.

scale as you grow

Start small and move faster as your confidence grows

Solve immediate critical capacity issues and operational concerns by moving a team or new hires to Spoke, then move piece by piece and retire legacy hardware and licenses at your own pace.

Make the move to the Twilio cloud and reduce reliance on legacy on-premise solutions, hardware, licenses, and expensive resources

customer testimonial
“There is significant risk migrating everything in one go. Rather than move and retrain everyone at the same time, we stood up Spoke, and slowly migrated users. What makes it work so well, is that nothing changes for the users left on Cisco, or the users now on Spoke. Same numbers, extensions, devices."
“We started by moving the inbound call flows off Cisco to Twilio, and adding new employees only to Spoke. That move freed up our immediate Cisco capacity problems and stopped any more investment in legacy hardware or licenses. We then used Spoke to route calls to both new employees on Spoke and old employees still on Cisco, so everything worked seamlessly while we transferred everyone to Spoke.”

Future-proof your communications on Twilio

Add Spoke’s rich capabilities to your Twilio account and quickly build the customer experience that exactly meets your unique business needs.

Use Spoke CTI inside Salesforce for the ultimate workflows

Spoke’s CTI for Salesforce lets you control the exact workflows for every user and every call using Salesforce Lightning Flows.

Let us solve your unique problems

Get a personalized demonstration with one of our experts