By Platform
UCaaS 2.0 is the future standard of business communication. It allows companies to build and deploy custom communications solutions in record time, breaking free from traditional UCaaS providers.
Technical Solution Overview: Spoke for Cisco on Twilio
Spoke seamlessly integrates with Cisco to augment your Cisco investment, delivering better customer and user experiences on mobile devices. In this free guide, you will learn how Spoke augments Cisco, and how you can then extend the Spoke/Cisco capability using Twilio.
UCaaS 2.0 is the future standard of business communication. It allows companies to build and deploy custom communications solutions in record time, breaking free from traditional UCaaS providers.
In this article we take you through every step of setting up a free Spoke Phone developer account, installing Spoke’s programmable softphone, deploying Spoke’s open-source functions into the Twilio Serverless environment, and finally, using Twilio Studio to send calls to a single user or groups of users in Spoke.
Spoke’s UCaaS 2.0 fully programmable softphone for Twilio comes complete with advanced phone system features, developer tools, and integration to Twilio, so companies building on Twilio can deploy and go-to-market faster.
We are excited to announce the launch of Spoke’s new desktop app!
The desktop app looks, feels and works exactly the same as our user-friendly and feature-rich mobile app. All the same features, integrations, and power we gave you in mobile now conveniently on your desktop.
Twilio and Twilio Flex customers can now use verified Spoke Phone apps and integrations to replace their traditional PBX and cloud phones with a future-proofed alternative on Twilio.
Using Spoke’s reporting feature, gain a view into call data to quickly see what calls are coming in, how long they last and more. Learn which days are the busiest, which calls are missed and other key information.
Spoke’s integration with Salesforce links your customer relationship management system with your communication platform to deliver a professional experience anywhere, anytime, on any device.
Customers are the lifeblood of any organization, but how do companies manage customer engagements across multi channels in a distributed world and still deliver a consistent experience?
Enabling the ability to work from anywhere in the world, mobile phones provide field agents, sales reps and support staff the ability to stay connected with customers. But what about driving the right business processes and ensuring continuity of experience across the entire customer journey?
Spoke can help you get more value from Microsoft Dynamics through powerful integrations that work to empower Spoke’s easy to use, mobile-first tools, while enabling better business processes and data capture with Power Automate.
Get a personalized demonstration with one of our experts
Before you go...
