Give customers a rich and immersive experience with a custom multi-level IVR and intelligent skills-based queuing designed specifically for your business.

New Zealand start-ups are breaking into overseas markets bringing unique solutions to the world. With an ecosystem value of over 1.2 billion dollars, the opportunities that come with it are endless.

Now employees can collaborate on the go in a way that’s fast, conversational, and secure – delivering the connected digital experience customers expect.

What impact has remote work and rapid technological adoption had on businesses? From better employee engagement to security and compliance concerns, remote and mobile working brings new challenges and opportunities in the year ahead.

Customers today expect more than ever from brands they engage with, especially when they have a problem or are experiencing a crisis.

Mobility means that customer support work can be done from anywhere. When workers can access their workplace experience from their personal devices, the business, the customer and the employee all win.

A mobile-first, human-first approach to enterprise mobility.
Does your business phone system translate to a mobile-first world? Does your company have oversight and control over the business conversations happening on mobile devices? The answers to these questions are forming a new baseline for businesses that are looking to build a flexible, scalable workforce.

As the workplace becomes more decentralized, companies are turning to technology such as Spoke to keep employees connected and help them prioritize communications.