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Spoke’s Call Reporting Dashboard for Instant Insights
Using Spoke’s reporting feature, gain a view into call data to quickly see what calls are coming in, how long they last and more. Learn which days are the busiest, which calls are missed and other key information.
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Spoke’s Call Reporting Dashboard for Instant Insights
Using Spoke’s reporting feature, gain a view into call data to quickly see what calls are coming in, how long they last and more. Learn which days are the busiest, which calls are missed and other key information.
Now employees can collaborate on the go in a way that’s fast, conversational, and secure – delivering the connected digital experience customers expect.
What impact has remote work and rapid technological adoption had on businesses? From better employee engagement to security and compliance concerns, remote and mobile working brings new challenges and opportunities in the year ahead.
Customers today expect more than ever from brands they engage with, especially when they have a problem or are experiencing a crisis.
Mobility means that customer support work can be done from anywhere. When workers can access their workplace experience from their personal devices, the business, the customer and the employee all win.
A mobile-first, human-first approach to enterprise mobility.
Does your business phone system translate to a mobile-first world? Does your company have oversight and control over the business conversations happening on mobile devices? The answers to these questions are forming a new baseline for businesses that are looking to build a flexible, scalable workforce.
Today, businesses across the globe are thinking about how to build a more resilient business model in order to withstand any event or potential disruption.
As the workplace becomes more decentralized, companies are turning to technology such as Spoke to keep employees connected and help them prioritize communications.
Many businesses are reviewing their future working arrangements. Certainly as employees we have all experienced some remote working fatigue, but most of us are still keen for a future with hybrid remote working. In this blog we share seven remote team communication tools businesses can use to keep their team connected in the new future of work.
When working remotely it can feel challenging to lead your team well. However the sooner you can let go of past structures, adapt to the ‘new normal’ and inspire your team to do the same, the better off you’ll be says leadership development expect, Nick Mackeson-Smith.
The devices and software workers use every day are fundamental to how they feel about their job, and how productive they are.
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