Your mobile-first business continuity plan
In times of crisis businesses need to quickly enable remote working at scale. The answer may already be in the palm of your employees hands.
Your mobile-first business continuity plan
In times of crisis businesses need to quickly enable remote working at scale. The answer may already be in the palm of your employees hands.
Deliver customer calls to employee mobile phones and keep your business moving
During times of crisis, customer contact is crucial. Customers prefer live interaction when they want answers to urgent and complex issues. Using mobile phones ensures your business continuity plan is setup to enable employees to connect with customers from diverse and secure locations globally.
Business continuity planning through augmentation and integration
Spoke Phone leverages your existing technologies to rapidly meet your remote workforce’s needs without significant disruption or cost.
Overlay
Augment existing infrastructure without changing numbers, suppliers, or processes, giving you all the benefits without change risk.
Interconnect
Connect disparate on-premise or cloud phone systems and contact centers unifying directories, capability, and call flows.
Scale
When current infrastructure hits its limits, scale effortlessly on the cloud without spending any more money on legacy technology.
Continuity in Crisis: Gartner's Business Continuity Survey 2020
Can your technology infrastructure handle a near virtual workforce?
Use Spoke Phone to add significant value and scalable capacity to your existing systems and infrastructure.
Productivity in a crisis
Automate tasks that are difficult to do when employees have limited access to back-office systems and process.
Compliance in a crisis
Ensure your customers, employees, and business is protected and compliant, even when employees are working from home.
Retain oversight and Insights
Integrate to Verint, Nice or other customer experience platforms to retain key information and insights even in a crisis situation.
Customer Story: Gamcorp – Positioned for growth and operating at full strength remotely
Rapid growth meant structural engineering company Gamcorp was searching for a modern phone system that could scale easily, allow them to work remotely and affordable for a growing business.
Customer Story: Gamcorp – Positioned for growth and operating at full strength remotely
Rapid growth meant structural engineering company Gamcorp was searching for a modern phone system that could scale easily, allow them to work remotely and affordable for a growing business.
Our business continuity solutions
Talk to our team about these solutions and other use-cases made possible through our integration capabilities.
