Spoke Phone launches desktop app
Integration
Leanne Campbell

The Spoke Desktop App is here!

We are excited to announce the launch of Spoke’s new desktop app!

The desktop app looks, feels and works exactly the same as our user-friendly and feature-rich mobile app. All the same features, integrations, and power we gave you in mobile now conveniently on your desktop.

Integration
Sasha Viasasha

Spoke’s Call Reporting Dashboard for Instant Insights

Using Spoke’s reporting feature, gain a view into call data to quickly see what calls are coming in, how long they last and more. Learn which days are the busiest, which calls are missed and other key information.

Integration
Leanne Campbell

A 360-degree customer view with Spoke and Salesforce

Spoke’s integration with Salesforce links your customer relationship management system with your communication platform to deliver a professional experience anywhere, anytime, on any device.

Send and receive business sms text messages using the spoke phone app and keep your personal messages seperate from your business messages
Developers
Sasha Viasasha

Business SMS and Team Chat in the Cloud with Spoke

Spoke’s Business SMS allows users to send and receive business SMS messages using their Spoke phone number, keeping personal and business SMS messages separated and under the umbrella of business communications.

Low code mobile forms
Integration
Sasha Viasasha

Deploying Low Code Mobile Forms for Effortless Data Capture

Enabling the ability to work from anywhere in the world, mobile phones provide field agents, sales reps and support staff the ability to stay connected with customers. But what about driving the right business processes and ensuring continuity of experience across the entire customer journey?

Assist conversations
General
Sasha Viasasha

Driving Business Success With Secure and Remote Mobile Working

What impact has remote work and rapid technological adoption had on businesses? From better employee engagement to security and compliance concerns, remote and mobile working brings new challenges and opportunities in the year ahead.

TRA Report
Ebooks
Leanne Campbell

Free Report: Secure and Remote Mobile Working: a CIO’s Guide

This Tech Research Asia (TRA) Insights Report delves into the results of a survey conducted with over 200 senior IT decision makers in Australia and New Zealand. The data revealed insights into how companies have pivoted their workstyles to mobile and remote working and how they are using technology to support their business success.

CX banner
Ebooks
Sasha Viasasha

Free e-Book: The Human-to-Human CX Equation

Customers today expect more than ever from brands they engage with, especially when they have a problem or are experiencing a crisis. In this e-book, learn the value of human-to-human experience and how well-integrated, mobile-first tools deliver a better experience.

Mobility Blog Banner
General
Sasha Viasasha

Mobility Drives the Future of Work!

A mobile-first, human-first approach to enterprise mobility.
Does your business phone system translate to a mobile-first world? Does your company have oversight and control over the business conversations happening on mobile devices? The answers to these questions are forming a new baseline for businesses that are looking to build a flexible, scalable workforce.

Spoke Phone Twilio Technical Solution Overview
Ebooks
Leanne Campbell

Technical Solution Overview: Spoke for Cisco on Twilio

Spoke seamlessly integrates with Cisco to augment your Cisco investment, delivering better customer and user experiences on mobile devices. In this free guide, you will learn how Spoke augments Cisco, and how you can then extend the Spoke/Cisco capability using Twilio.

Spoke Phone Cisco Technical Solution Overview
Ebooks
Leanne Campbell

Technical Solution Overview: Spoke Migration for Cisco PBX

Spoke sits over the top of Cisco CUBE/CUCM, interconnecting calls, directories, devices, and users so you can move users, numbers, and call flows from Cisco to Spoke or Twilio in a controlled and low-risk manner.

Users keep the same numbers, extensions, and call-flows as you migrate to flexible cloud communications at your own pace.

Whitepaper Business Continuity
Ebooks
Leanne Campbell

Free Whitepaper. Business Continuity in Practice

This whitepaper discusses how the digital workspace is replacing the office as the business command center, with soft infrastructure that can easily adapt and evolve as the world changes.

Business Continuity Blog Feature Image
General
Sasha Viasasha

Business Continuity in Practice

Today, businesses across the globe are thinking about how to build a more resilient business model in order to withstand any event or potential disruption.

Seven remote team communication tools for businesses
General
Leanne Campbell

Seven Remote Team Communication Tools You Need!

Many businesses are reviewing their future working arrangements. Certainly as employees we have all experienced some remote working fatigue, but most of us are still keen for a future with hybrid remote working. In this blog we share seven remote team communication tools businesses can use to keep their team connected in the new future of work.

Leadership in COVID-19 blog
General
Leanne Campbell

How to be a great leader when working remotely

When working remotely it can feel challenging to lead your team well. However the sooner you can let go of past structures, adapt to the ‘new normal’ and inspire your team to do the same, the better off you’ll be says leadership development expect, Nick Mackeson-Smith.

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